Updated cancellation conditions

Winter 20/21

For the following reasons we give you the possibility to cancel your booked vacation free of charge:

  • A travel warning with subsequent quarantine for the province of Tyrol, or our region
  • In case of border closure 
  • COVID- 19 conditionally is no ski operation in Serfaus-Fiss-Ladis possible
  • Lock Down
  • Official closure

If one of these reasons concerning your booking period is present, you can cancel free of charge, we will return the already paid deposit to you.

For all other reasons the Austrian Hotel Contract Conditions apply.

Travel Cancellation Insurance

We recommend that you take out travel cancellation insurance,
Especially also with regard to COVID-19

Subject to change without notice!

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